Policies at Flame N Mama
Everything you need to know

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

Package Delivered

What is your return / exchange policy? 

Effective Wednesday, September 1, 2022, Flame N Mama's Returns & Exchange Policy will change.

We just want you to love it! Return anything, anytime for any reason. 100% Guaranteed.

If at any time you're not completely satisfied with the quality of our products, you may return them to PO BOX 701172 FLUSHING NY 11370 for a full refund. If you would like to exchange anything for any reason, please contact us using the Contact Us page. Thank you

Shipping / Order details

Thank you for shopping with Flame N Mama! The shipping options below apply to in-stock merchandise for orders shipped within the United States and U.S territories. 

Standard: 3-7 business days

Expedited: 2 business days 

Overnight: 1 business day 

*All starter boxes are shipped expedited*

Please allow 3-5 days after ordering to contact us about shipping as our items are 100% handmade. Thank you

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